We are committed to providing the highest-quality customized landscaping on time and within your budget.
All of our work is 100% guaranteed, our company maintains full liability insurance, city licensing and WCB. we are proud member of LANTA, Alberta’s professional landscape association.
General Questions
- What is my Plot Plan?
A Plot Plan is a survey document outlining the precise dimensions and elevations of your residential property. APS uses this document to produce an accurate cost estimate for your project. Your Plot Plan is available through your home builder, or, an example document can be requested by emailing us HERE
- How should I care for my new lawn?
Water immediately after install to keep sod and underlying soil moist.
Water daily for the 1st week following installation, and every second day for the 2nd week. After 2 weeks, water as needed, generally once a week. It is critical to follow these watering instructions for a healthy lawn. Extreme heat or drought may require additional watering and attention. Failure to follow these instructions will void your warranty.
Limit walking across freshly installed sod. Walking can over compact soil, limiting root establishment and/or produce footprints due to wet soil beneath the grassy layer. After the 2 week watering period is complete and the ground has solidified, foot traffic can be allowed.
- How much water does my new lawn require?
We suggest placing a sturdy cup on the area to be watered, and watering until 1 inch has accumulated in the cup each time you water. If rain occurs, use your cup to measure rainfall amounts, a light rain is usually not sufficient. Please ensure your sprinkler is not over watering any newly installed trees, shrubs or perennials, this will cause drowning and likely the death of the plant which is not covered under our warranty.
- How should I care for my newly installed potted trees, shrubs and perennials?
Like sod, your trees, shrubs and perennials will require an opportunity to establish their root systems. Follow these instructions to give your plants what they need to thrive in their new environment:
Water plants thoroughly at time of planting. Check the plants soil conditions 3-4 times a week for moisture. Frequency and amount of water depends on your site conditions (soil and drainage) and the weather. Water only when the soil feels dry to the touch 5cm (2") into the root zone. Remember not to over water, which will drown the plant and is not covered by our warranty.
- How do I care for my caliper trees?
Caliper Trees in wire baskets, water well at time of planting, to thoroughly soak the root ball and settle the back-filled soil. If the soil is dry to the touch in the top 2" to 4" of the root zone, give the tree a thorough soaking. This means applying at least 20 gallons slowly, allowing the water to penetrate into the root ball. (We HIGHLY suggest buying a moisture monitor to check caliper trees.)
Check the soil around the base of the tree 2x weekly. Keep the soil free from weeds, leaves and cultivate lightly once or twice per month. Do NOT apply mulch around the base of the tree for the first year.
If the weather is warm (IE, June, July, August.) the caliper tree can generally use a once/week watering, but please always check soil conditions. If the weather is continuously wet and cool for a week or more, this watering might need to be skipped. Checking of soil conditions around the base of the tree is key.
- How do I care for my paving stone walkway or patio?
Your new paving stone patio or walkway will require occasional maintenance to keep it looking its best. This is particularly relevant to cobblestone, where erosion can occur due to its larger than average joint spacing. If your cobblestone is showing joint erosion:
Add sand or charcoal-coloured polymeric sand to the joints (check existing colour). Follow the instructions included on the polymeric bag for install.
- What materials do you use?
All products are sourced from local retailers with proven product quality and consistent offerings. Brands such as Belgard, Expocrete, Barkman, Sturgeon Valley Sod, Big Lake Sod, Sunstar Nurseries, Cheyenne Tree Farm, Techniseal, Etc.
- What does my warranty cover?
Although these occurrences are rare, any concerns with an APS product resulting from defects in workmanship are promptly repaired as part of our 100% product guarantee. Examples of defects in workmanship include shifting in retaining walls or paving stone from their original design. Although we do our best to compact and ensure a proper installation, warranty does not include any backfill zones around foundations - Settlement in these areas are beyond our control. All hardscape includes a 2 year warranty from date of install.
Sod and plant material is warrantied for 1 year from installation. Sod typically doesn't grow well adjacent to foundation walls or very shady areas, high foot traffic can also cause issues.
Please note that our guarantee does not apply to issues arising out of lack of maintenance, pests or disease. Please ensure you are following our watering instructions for organic material and contact us with any questions or concerns. More information available on our Terms and Conditions page.
Terms and Conditions
Our Guarantee
APS Landscaping Inc is proud to stand behind our work and does everything possible to ensure customer satisfaction during and after installation. Please read and understand our guarantee, terms and conditions so there are no questions about the responsibilities of APS Landscaping Inc. and the customer. All guarantees below are valid only upon full payment of agreed contract. Once the job is completed to contract/plan specifications, withholding payment for warranty items is not acceptable. Warranty items will not be addressed until payment is received in full.
Project terms
The contractor shall carry out and complete the work described in the quote document in a good and workman like manner, in an efficient timeline with safety, quality and customer satisfaction in mind.
Sites must be reasonably clear of weeds, an additional charge per basis will be added if excessive weed clean up is required. Final grade markers must be accurately installed on site for any grading work. If a grade stake out is required, there will be a charge of $150 per lot. Quotes assume machine access into front and backyards, limited or no machine access will void the quote.
The client must be reasonably available for communication during construction hours (8am to 6pm) and not cause delay to the project, delays may incur additional costs and may breach contract. Changes to the design and/or quote must be approved by the client and contractor by email or in writing. Any re-work on an already spec’d completed task will attract additional charges. Any issue the client may have is to be brought to the attention of the contractor immediately and discussed during construction hours.
Acceptance of quote
By accepting our quote, you agree to and accept the terms and conditions of APS Landscaping Inc. Acceptance can be by email, payment of initial deposit and/or by signing the quote. The client is to ensure that we have included all requirements in the quote and that we fully understand their requirements. If details in the quote are missing, please contact us to add it in. At a later stage, if a discrepancy arises, it may lead to additional costs to accommodate the changes. Kindly, it’s essential that you clarify every aspect of your service needs and ensure that you have been quoted on the right requirements. IE: developer mandated plant specifications.
Plant material
Guaranteed to be living and healthy at the time of installation. Plant material that dies within one (1) year from installation date will be replaced at no cost. Replacements will be installed on a one time basis, based upon availability, seasonal conditions, and APS Landscaping Inc.’s scheduling. Substitutions will be agreed upon by both customer and APS Landscaping Inc. Plant material that dies due to improper care, IE: poor watering or over watering, over fertilizing, improper pruning or maltreatment, pest, disease or act of nature, will be void from guarantee.
City of Edmonton bylaw 17672
As of June 27, 2016, The City of Edmonton changed the Zoning Bylaws in regards to trees and shrub planting requirements for all low-density residential developments. In some cases, the City bylaw may require addition trees and/or shrubs in addition to developer mandated minimums. It is the homeowner’s responsibility to ensure that the requirements of this bylaw are met. Quantities and specifications are located on the properties plot plan.
Hardscape
Construction guaranteed for a period of two (2) years from installation to be free from defects and construction failure. All installation will be done according to manufacturer material specifications and standards. Exception for new build construction: any soil settling or unstable subsoil condition which results in construction failure is not the responsibility of APS Landscaping Inc. IE: new home backfill zones. Down spouts must be directed away from hardscape features.
Sod
Guaranteed to be healthy and lush at the time of installation. Proper watering instructions must be followed, which can be found on our FAQ section. Very shady areas, high foot traffic, areas directly adjacent to foundation walls, pests, pets, improper care and acts of nature are not covered under our warranty.
Payment
Projects over $10,000 require a 50% down payment on start date. Final payment for all projects must be received within seven (7) days of final invoice and completion of work unless otherwise stated. If you have any questions regarding payment or the invoice, please contact us immediately.
Access
Our track machines mitigate ground disturbance, but will still cause some access damage over soft landscaped areas. These areas are repaired by over seeding and soil if necessary. Grass repairs by installing new sod will be an additional cost borne by the customer. Our crews will take care and caution when accessing over soft or hard areas with equipment. If available, wood will be laid over sod for protection. By accepting our quote, the client assumes responsibility for access over their own concrete walks or driveways, although extremely rare, damage and/or cracking of concrete can not be held accountable to APS Landscaping Inc.